
Sam’s Club — Associate Tools
Designing and evolving operational tools used by associates inside live retail environments.
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WORK
Product design, enterprise UX, digital platforms, editorial systems and creative work across complex organizations and independent projects.

Designing and evolving operational tools used by associates inside live retail environments.
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Improving complex financial workflows inside a mature, highly regulated product ecosystem.
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A multi-product UX effort spanning customer self-service, product configuration, delivery operations and internal financial workflows.
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Designing tools that help hotel teams turn event layouts into more compelling visual sales experiences.
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Modernizing a complex global B2B digital experience for a specialty electronic-components distributor.
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Creating a national digital experience for Job Corps and a scalable system for its network of local centers.
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Modernizing a mature e-commerce platform without separating the interface from the complex printing workflow underneath it.
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Building an independent LGBTQ+ entertainment and lifestyle publication from the brand outward.
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Using research and product structure to make a specialized SaaS platform easier to understand and evolve.
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